A website designer. That’s who you needed before you rage-quit your own site like it personally offended you and your family.
But you didn’t.
So now your visitors are playing emotional roulette every time they try to click a button or try to get to checkout. They came for answers. You gave them a digital fever dream.
Let’s talk about bad UX. What it does to your brain. What it does to your bounce rate. And what to do right now to stop traumatising your users.
🧠 Bad UX Turns Brains Into Soup
You’re trying to buy socks. You land on a website. Suddenly:
- Pop-up #1: “Sign up for 15% off!”
- Pop-up #2: “Subscribe to our podcast about ethically sourced wool!”
- Background: auto-playing jazz music?!
- Button: “Click here” (to do what, exactly?)
What was meant to be a chill sock-shopping moment is now a full-blown cortisol event.
Your brain? Cooked.
Your mood? Murderous.
Your socks? Never ordered.
Bad UX increases your mental load, it exhausts users. According to NN/g’s usability principles, good UX reduces effort. Bad UX? It’s like doing calculus while being chased by a pop-up ad.
😤 UX Rage Is Real
Let’s go there.
Ever mis-clicked and ended up on a whole other continent of the site? Or tried to check out, but the cart vanishes like a magician’s dove?
The result: emotional chaos.
- “Why is the font size microscopic?”
- “Is that a button or a decorative shape?”
- “Why is everything shaking when I hover over it?”
You’ve officially become the villain in someone’s group chat. They’re screenshotting your website. It’s going viral… for the wrong reasons.
💸 Bad UX = No Sales = Ouch
Here’s the part that hurts: you could be offering the best product on the planet, but if your UX is a mess, people will bail immediately.
No one has the time, patience or energy to decode your cryptic navigation menu or click through 12 layers of checkout purgatory.
Your competition is one tab away.
Literally.
If your website feels like work, they’re gone. Off to someone else’s site with smooth scroll, clean buttons and a checkout that doesn’t gaslight them.
🛠️ OK But Like… What Do We Do?
Call a website designer. A good one. Not your cousin’s ex who “dabbled in Squarespace once.”
A legit website designer will:
✅ Map the user journey so your visitors don’t feel like they’re in a corn maze
✅ Prioritise speed, clarity and readability
✅ Build in clear, punchy CTAs that actually convert
✅ Design with mobile in mind, because people are judging your site from their phones while half-asleep
⚡Quick Fixes While You Wait for Your Website Designer
- Kill the clutter. Just because you can add sparkles doesn’t mean you should.
- Make buttons look like buttons. Not abstract art.
- Ditch stock images of people fake-laughing in headsets.
- Check mobile usability. If you have to pinch to zoom, you’ve already lost.
🚨 Your UX Is a Make-Or-Break Moment
UX is everything. It’s the bridge between interest and action, between bounce and buy.
Your website is your digital front door, and right now, you might be slamming it in people’s faces with a glitchy interface and a passive-aggressive “Submit” button.
So here’s your sign: get yourself a website designer.
Now go forth. Fix the mess. Reclaim your user’s sanity. And maybe, just maybe, you’ll stop being the reason someone throws their phone across the room at 2am.
Want to work with website designers who get it? We’ve got you 💅
